
What makes Glen Vita Premium Natural Hair Oil different from other oils?
Glen Vita Natural Hair Oil stands out because it is crafted with cold-pressed oils like Castor, Black Seed (Kalonji), and Fenugreek. These ingredients are known for their natural properties and are carefully selected to nourish your hair and scalp without any harsh chemicals or synthetic additives.
How often should I use Glen Vita Natural Shampoo?
For best results, use Glen Vita Natural Shampoo 2-3 times a week. It is gentle enough for regular use, leaving your hair feeling fresh and clean while maintaining the natural balance of your scalp.
Is Glen Vita Natural Conditioner suitable for all hair types?
Yes, Glen Vita Natural Conditioner is formulated with natural ingredients like Coconut, Argan, and Olive oils, making it suitable for all hair types. Whether your hair is dry, oily, or normal, this conditioner helps hydrate and restore your hair without weighing it down.
Are your products free from harsh chemicals?
Yes, all Glen Vita products are made with natural, plant-based ingredients. We prioritize using cold-pressed oils and traditional herbs to ensure the products are free from harmful chemicals and artificial additives. Our focus is on providing a natural, gentle hair care experience.
How can I check the status of my order?
On our website, go to “My Account” to see how your order is coming along.
Do you offer international shipping?
We do offer international shipping & it’s included in the price.
Why Glen Vita only has hair products?
At Glen Vita, we focus exclusively on hair care products because we are committed to offering specialized, high-quality solutions that cater specifically to the needs of your hair and scalp. By concentrating on hair care, we can ensure that each product — is formulated with the finest natural ingredients, such as cold-pressed oils and herbal extracts, for the most effective and nourishing results.
By honing our expertise in this area, we can deliver exceptional products that genuinely support healthy hair growth and overall hair health.
Can I place an order using an international phone number?
Yes, you can. Just make sure the phone number you give is correct and easy to reach.
How long will it take to process my order, and when can I expect a shipping notification?
Your order will be processed within 12-24 hours of confirmation. You will receive an email notification within 24 hours that includes the tracking number of your shipment. The status of your order can be monitored on our website by accessing the ‘My Account’ section.
Why is my order not shipped yet?
If you place your order before 2 p.m., please give us 24 hours to ship it. Unless it’s a weekend or holiday, all orders made after 2 p.m. are shipped the next business day.
Can I change my shipping address or phone number after placing an order?
You cannot change your shipping address or phone number once the order has been placed. However, if you contact us immediately via email regarding any mistakes, we will do our best to assist you.
What do I do if my order doesn’t arrive within 6 business days of receiving the shipping confirmation?
If you do not receive your order within 5 business days of receiving the shipping confirmation email, please email us at you@glenvita.com (10 am to 6 pm IST. Monday – Friday). Just provide your name and order number, and we’ll get back to you at the earliest.
How can I get in touch for further assistance or if I have more questions?
If you have any additional questions or need assistance, please email us at you@glenvita.com (10 am to 6 pm IST. Monday – Friday).
Can I cancel my order?
In order to get your products to you as quickly as possible, your order begins processing immediately after it is placed. Once the package has left our premises, we are unable to cancel the order.
Will I get a replacement if my product arrives damaged?
If you receive a damaged product, please email us within 24 hours of receiving the product at you@glenvita.com (10 am to 6 pm IST. Monday – Friday). with your order number and an unboxing video of the order or a photo of the item’s condition. We will help you in every way possible.